How do I Speak to Someone at SAS Scandinavian Airlines?

Scandinavian Airlines have multiple options to communicate with them regarding the flight change, apply for a refund, baggage delayed or damaged or any other query.SAS Airlines provides the lowest rate flights to customers with reasonable comfort. Passengers can contact customer care via Contact Form, Live Chat, Email, Social media, and customer care number. You can find essential contact information easily on the official website of SAS Scandinavian Airlines. To connect with a customer care representative:

  • You can Dial 1800-221-2350 for customer service.
  • To apply for Refund Requests, passengers can Dial 1-201-896-3600.
  • Customer support is available from Monday - Friday, 9:00-19:00, Saturday, 9:00-17:00, and Sunday, 10:00-19:00.
  • You have to Press 1 for the selection of Language.
  • Press 2 for the reservation for different Destinations.
  • Press 3 for a general query.
  • Press 4 for Refund Request.
  • Press 5 for baggage lost and damaged queries.
  • Press 6 to speak to the customer care representative.
  • You must wait 2-3 minutes to connect with the customer care representative.
  • It is better to call early in the morning, around lunchtime, like 1:30 pm or evening hours.
  • Passengers can email the questions; customer support will get your needed answers.

Depending on the query, passengers can contact customer care service in many ways if they want to change flights due to medical reasons within 24 hours of booking. You can call customer care directly and tell them to change the reservation.

How do I contact SAS Airlines?

 For a quick response from the customer support of SAS Airlines to ask for Travel Plans, Flight status, and refund, you can contact the Virtual Assistant of SAS Airlines. To communicate with the Virtual Assistant:

  •  Visit the official website of SAS Scandinavian Airlines.
  • Select the Contact us option, which is available on the portal.
  • You will see the chatbot option available on the right side of the portal.
  • Please do not share personal information; share the query related to the Airline service.
  • Virtual Assistant will provide you with guidance regarding the question.

For more information regarding the cancelation policy, refund policy, change in reservation, and terms and conditions. You can go through the official website of the Airline. Passengers can contact them via email at, including a complete problem description. If a passenger wants formal communication with the customer care representative, email is the better option for proper interaction. Passengers can choose communication options according to their preferences.