How do I contact Lufthansa Chicago Airport?

For stress-free boarding, it is always recommended that the passenger should get familiar with the opening time of the ticket counter, suitable check-in time, departure terminal, and more. Therefore Lufthansa does provide various help desk centers at the Chicago Airport through which you can get the answers to the raised questions regarding flight details. You will find the essential contact details such as Lufthansa Chicago Airport phone number 1-802-341-3401, email address, office address, and more in the following information so that the passengers can connect with the representative quickly to get the needed Assistance.

List of different contact details of Lufthansa Chicago Airport:

Here you will find the list of contact details of Lufthansa Chicago Airport passengers who should keep the essential information handy so that they can use the contact details whenever required.

  • Airport Name: O'Hare International Airport.
  • O'Hare Airport Code: ORD.
  • Airport Office Address: 10000 West O'Hare Ave, Brandon Johnson, Mayor, Chicago. IL 60666.
  • Chicago Airport phone number: 800-832-6352.or 1-802-341-3401
  • O'Hare Airport Midway contact number: 773-838-0600.
  • Lufthansa Chicago Airport Phone Number: +1-516-738-4422 or 1-802-341-3401.
  • Airport Emergency contact number: 773-894-9111.
  • Airport official Email Address: CDAFOIA@cityofchicago.org.
  • Chicago Airport documents email address: cdalegalddocuments@cityofchicago.org.

What terminal does Lufthansa use in Chicago?

Passengers who have to board the Lufthansa flight from Chicago Airport are advised to visit Terminal 1 of O'Hare Airport which handles all the arrival and departure operations of domestic as well as international flights. However, the terminal may change sometimes when the scheduled flight route is changed or for other reasons then you can immediately speak to the representative to enquire about the exact terminal for the specific flight number. Therefore, you will find several services in the Terminal offered at the Chicago Airport by the Lufthansa Airline. 

Services offered by the Lufthansa Airline at the Chicago Airport:

Generally, there are several services available at Terminal 1 of the Chicago Airport by Lufthansa Airlines which are available to make the passenger's journey relaxing and hassle-free. Here you will find the list of a few major services.

  • Lufthansa offers ticket counters that handle new purchases, changes, and cancellations.
  • Check-in counters, Kiosk self-check-in tool.
  • Baggage counter, Special Assistance service, and security screening.
  • You can relax at the Airport lounges which are accessible to elite member holders or frequent travelers and includes free Wi-Fi service as well as complimentary meals and beverages.
  • Passengers can get the option of unlimited Wi-Fi at the Airport.
  • Food Courts and coffee outlets.
  • Banks, ATMs, and Currency exchange offices.
  • Immigration services.
  • Visa on Arrival and Visa Information.
  • Lost and Found department.

List of Air Planes Available with Lufthansa:

Lufthansa does operate several aircraft at the Chicago Airport but mainly it operates the mainline fleet that consists of Airbus narrow, widebody, and Boeing widebody Aircraft however it consists of different Aircrafts i.e Airbus A320,  A330, A340, A350, A380, Boeing 747, and 787. You can check the list of other Airplanes available with Lufthansa.

  • Bombardier CRJ - 100 series.
  • Bombardier CRJ - 700.
  • Bombardier CRJ - 900.
  • British Aerospace BAe.
  • Douglas Dc.
  • Embraer Erj - 190.
  • Fokker 50/ 60.
  • McDonnell Douglas DC- 10.

List of concerns that can be resolved by the Lufthansa Airlines Booking office in Chicago:

Sometimes Lufthansa travelers face difficulties while traveling from Chicago Airport regarding the immigration process, check-in, Visa-on arrival, and more. However, the Airport booking office executives play a vital role as they claim to resolve the traveler's grievances as soon as possible so that they do not face any kind of hassle either on arrival or departure. In the below-mentioned information, you will find the list of concerns that can be resolved by the Lufthansa Airline Booking office in Chicago 1-802-341-3401.

  • Airline help desk agents provide correct answers to the questions related to the Terminals and their offerable services.
  • Passengers can talk to the customer support Assistant to enquire about the free unlimited Wi-Fi service at the Airport and how to access it.
  • You are allowed to contact the officials to learn the benefits of Health Club pass which gives access to the fitness area, high-security locker rooms, steam rooms and more.
  • To understand the rights if someone lost their values item at the Airport premises.
  • To enquire about the parking service, charges, luggage storage service and fees.
  • Lufthansa travelers who have to board the flight from Chicago Airport are allowed to call them to request for special travel assistance.